Through an initiative called CAPES (Cutting Administrative Processes with Efficient Solutions), the Pacific Northwest Division of Family Practice is working to minimize the time and effort physicians spend on non-clinical tasks—such as paperwork, billing, and navigating complex healthcare systems. These administrative demands are a major contributor to physician burnout and can negatively affect patient care by reducing face-to-face time with patients and increasing the risk of errors. CAPES aims to create meaningful, practical solutions that allow physicians to focus more on what matters most: caring for patients.
The PNW Division offers a funded subscription to an AI Scribe of your choice.
We want to hear from you. Please take a few minutes to complete the appropriate survey and share your interest in this AI Scribe initiative:
Your feedback is valuable and will help shape future initiatives to better support you and your practice.
Physicians spend an average of 10–12 hours per week on administrative work, time that could be spent with patients and family.
Help CAPES Cut the Administrative Burden
CAPES is working to uncover and pilot a range of solutions that reduce the time clinicians spend on administrative tasks.
We want your feedback to guide us:
- Which administrative tasks eat up the most of your day? (e.g., charting, billing, referrals, EMR navigation)
- What tools, templates, or workflow changes would be most helpful?
- Have you seen effective solutions elsewhere; AI or non-AI that could work here?
Your input will shape future CAPES initiatives, from EMR efficiency tips and automated scheduling tools to policy simplification and shared administrative support models.
Become a CAPES Ambassador
Help test new solutions, provide feedback, and be a voice for change in our region.
For more information on CAPES (Cutting Administrative Processes with Efficient Solutions), please contact your CAPES team.
Do you have any bright ideas, interests, innovations, initiatives, and/or suggestions to improve healthcare in the Pacific Northwest? We would be happy to consider and explore all of your IDEA PORTAL submissions for better healthcare in rural northwest! Please submit your ideas HERE.