Pacific Northwest Regional Primary Care Network Manager

In British Columbia’s stunning Pacific Northwest Region a strong collaborative partnership approach has led to the co-creation of 5 new Primary Care Networks, currently under development. Anchored by locally Co-Chaired Primary Care Network Steering Committees that are dedicated to providing expert primary care that puts patients and families first, the region is seeking a Primary Care Network Manager.


LOCATION: Pacific Northwest Regional Primary Care Networks (Bulkley Valley Witset PCN, Coast Mountain PCN, Prince Rupert and the Coast Tsimshian PCN, Haida Gwaii PCN, and Kitimat Haisla PCN)

POSITION SUMMARY: The Primary Care Network (PCN) Manager is responsible for operationalizing the development of the British Columbia Ministry of Health’s Primary Care Network Initiative within the Pacific Northwest Region. This includes working with the Pacific Northwest Division of Family Practice, Nisga’a Valley Health Authority, First Nations Health Authority, Haida Gwaii, Coast Tsimshian, Kitsumkalum, Kitselas, Haisla, Tahltan, and Witset Health Directors, Northern Health, Ministry of Health, Doctors of BC Patient Medical Home (PMH) programs/services, primary care providers (Physicians, Nurse Practitioners, and Primary Care Network Allied Health Care Providers), and community agencies/organizations in development of the PCN as follows:

  • management of approved PCN projects and initiatives;
  • engagement of health care providers, First Nations and communities in the PCN;
  • collaborative implementation of PCN Service Plan proposals and leading reporting submissions to the Ministry of Health;
  • promotes PSP supports, such as panel management and advanced access training for providers;
  • establishes evaluation processes, including working with existing PMH evaluation frameworks; and,
  • leads work required by the PCN Steering Committees for PCN implementation.

The PCN Manager will report to the Executive Director of the Pacific Northwest Division of Family
Practice as well as PCN Steering Committee Co-Chairs and will work with the community’s interdisciplinary providers in a collaborative practice model towards the achievement of the attributes of the PCN. The position also functions in a manner that supports the mission, vision, values, policies/procedures, and strategic priorities of the PCN and PMH.

QUALIFICATIONS: Post-secondary degree in a health-related discipline. Master’s degree in a relevant health or administrative field preferred. Experience in community development will be considered an asset. Other combinations of education and experience may be considered on a case-by-case basis.

  • current professional registration/licensure as applicable.
  • minimum of five (5) years previous collaborative and distributed leadership experience in health care setting.
  • previous Lean process improvement training an asset.
  • demonstrated experience in integrated service delivery design, project management, implementation and evaluation.
  • demonstrated knowledge of the principles of Primary Health Care, Population Health, and Health Promotion and the attributes of a Primary Care Network and Patient Medical Home.
  • knowledge or experience with electronic health solutions (i.e. EMR, electronic health records), with demonstrated ability to function in a computerized environment.
  • knowledge or experience with electronic health solutions (i.e. EMR, electronic health records), with demonstrated ability to function in a computerized environment.
  • adaptability to changing work environment according to organizational needs.
  • demonstrated listening, written and oral communication skills.
  • demonstrated facilitation ability including the ability to bring diverse perspectives together to reach consensus in support of common agendas.
  • demonstrated experience in employee and labour relations.
  • demonstrated experience in initiating changes and improvements, including skills in
    workplace re-engineering within a Quality Improvement (QI) environment.
  • ability to prioritize in a changing environment.
  • sensitivity to the human and political dynamics of health care management and system
  • strong organizational, decision making and problem-solving skills.
  • demonstrated ability to develop policies and procedures.
  • ability to display independent judgment.
  • ability to respect and promote a culturally diverse population.
  • knowledge and understanding of First Nations Communities of the Pacific Northwest that includes respecting Cultural Protocols, and support of Cultural Safety and Humility.
  • ability to respect and promote confidentiality.
  • ability to perform the duties of the position on a regular basis.
  • ability to travel across the Pacific Northwest Region, and ability to be located somewhere in the Pacific Northwest.
  • Note: This position is subject to a current Criminal Record Check, including Vulnerable Sector
    Registry Check.


  • Provides overall project leadership for the implementation of Primary Care initiatives within the Pacific Northwest Region, which includes working with the Pacific Northwest Division of Family Practice, Health Authority staff, Health Directors and CEOs, First Nations Health Authority, PMH programs/services, Physicians, Nurse Practitioners, Allied Health Care providers, community agencies, PCN Coordinators, and other stakeholders to operationalize direction from the PCN Steering Committees.
  • Establishes operational procedures/resources as required to ensure consistent practice across regional PCNs.
  • Accountable to ensure the Ministry of Health deliverables for primary care network
    funding are being achieved.
  • Works with the division of family practice and other local groups to facilitate engagement of physicians and other community members in participating in the PCNs.
  • Project leadership that includes proposal development, establishing the governance structure and operational plan, identifying and managing the operating budget (including resource allocation), developing an implementation plan, evaluation and reporting.
  • Assists in the selection and monitoring of performance indicators at the local level. Prepares reports as requested.
  • Participates in identifying opportunities for improvement in processes to facilitate access and improved quality of care for populations served by the PCN.
  • Participates in the recruitment, selection, and orientation, training, and management of PCN staff as required.
  • Promotes positive communications and collaborative practice to improve efficiencies and works with the team to resolve conflict as required.
  • Develops communication strategies to inform providers of resources available within the team and to inform the public about the PCN.
  • Other duties as assigned; additional work may be assigned by the supervisor to meet the needs of the program.

An attractive salary, superb working environment, and comprehensive benefits package awaits the successful candidate recruited to Primary Care Network Regional Manager role.

To apply for this exceptional opportunity, please submit your resume to:  Colleen Enns, Executive Director, Pacific Northwest Division of Family Practice, at by March 24, 2023.

Please state the position title in the subject line of your email.

We thank all applicants for their interest, however only those under consideration for the role
will be contacted.

The Pacific Northwest Division of Family Practice’s commitment to employment equity includes measures to eliminate discrimination and to reverse the historic under representation of Indigenous peoples, members of racialized minority groups, persons with disabilities, women and persons belonging to sexual orientation and/or gender identity sexual orientation minority groups within its workforce.

The Pacific Northwest Division of Family Practice acknowledges that we work on the traditional, ancestral, and unceded territories of many different Indigenous Nations throughout the Pacific Northwest Region of British Columbia. Acknowledging that we are on the traditional territories of Indigenous communities is an expression of cultural humility and involves recognizing our duty and desire to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.

For more information about the Pacific Northwest Division of Family Practice, please visit us at: